Methodology

The Audit
Framework

How we measure where your brand stands across every major AI platform - rigorously, repeatably, and in a way that holds up when a CMO asks how it was done.

Comparable results
Real-world conditions
Monthly updated
Fully defensible
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Our Core Principle

Built to reflect the real world, not the lab.

Most brand measurement tools optimise for control. We optimise for accuracy. Our methodology is designed to reflect how real consumers actually interact with AI platforms - not idealised conditions that produce cleaner-looking numbers but don't translate to commercial reality.

Every condition we set, every platform we test, and every score we record is documented so results can be replicated, compared, and defended.

"Simulate the most common real-world user, not the most controlled lab condition."
Identical test conditions across every brand and audit
Every session documented - logged in/out, platform, time, model version
Cross-client benchmarking is only valid when conditions match
How We Score

Three dimensions.
One clear picture.

Every prompt response is scored across three independent dimensions, giving you a complete view of how AI platforms represent your brand.

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Visibility

Is your brand being surfaced at all? We measure how prominently you appear in AI-generated responses - from top recommendation to completely absent.

Scored 1โ€“5

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Accuracy

When your brand is mentioned, is the information correct? We flag hallucinations, outdated details, and partial errors that could mislead a customer at the point of decision.

Scored 1โ€“5

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Competitive Position

Where do you sit relative to your competitors? We track which brands are taking your recommendation slot and how prominently they're being featured in your category.

Scored 1โ€“5

What Makes It Different

Rigour that sets a new standard.

Four principles that separate an Obsessd audit from a manual screenshot exercise.

01

Comparable Results

Every brand is tested under identical conditions. If we can't place two brands side by side and compare scores with confidence, the audit isn't worth running. Our testing protocols ensure cross-client benchmarking is always valid.

02

Real User Conditions

We simulate how the majority of consumers actually use each AI platform - not idealised anonymous conditions that don't reflect reality. Over-controlling for purity produces results that are rigorous but not representative.

03

Monthly Updated Methodology

AI platforms change their interfaces, account rules, and model behaviours constantly. A method accurate in April may be wrong in May. Our methodology is a living document, reviewed and updated before every new round of audits.

04

Fully Defensible

When a CMO asks "how did you test this?", the answer is clear, logical, and repeatable. We document every condition - platform, account, time, model version - so any finding can be explained and any score can be replicated.

Coverage

Tested across all major
AI platforms.

We test where your customers are actually asking questions - covering every platform that meaningfully influences purchase decisions today, with new platforms added as they reach scale.

Conversational AI
AI-powered search
Recommendation engines
Emerging platforms
See Which Platforms We Cover โ†’
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A living methodology, not a one-time exercise.

The AI landscape shifts faster than any static framework can keep up with. Model versions change, platform interfaces evolve, and what constituted best practice last quarter may already be outdated. Our methodology is reviewed monthly - not because we lack confidence in it, but because maintaining its accuracy is part of what you're paying for.

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See exactly where
your brand stands.

Get a full audit across every major AI platform - visibility scores, accuracy flags, competitor gaps, and a prioritised roadmap to fix them.